AC-Ghana – Air Conditioner Return Policy
Effective Date: 2024-01-23
Thank you for choosing AC-Ghana for your air conditioning needs. We strive to ensure your satisfaction with our products. Please review our return policy carefully before making a purchase.
1. Return Eligibility:
- Only unopened boxes and unused air conditioners are eligible for return.
- The return must be initiated within 4 days from the date of purchase.
2. Condition of the Item:
- The air conditioner must be in its original packaging with all accessories included.
- The box must be unopened, and the product must not show any signs of use.
3. Return Process:
- To initiate a return, please contact our customer service within the specified 4-day period.
- Provide your order number, and our team will guide you through the return process.
4. Inspection and Approval:
- All returned items will undergo a thorough inspection to ensure they meet the eligibility criteria.
- Returns that do not meet the specified conditions may be subject to a restocking fee or may be ineligible for a refund.
5. Refund Process:
- Upon approval, refunds will be processed within [insert number] business days.
- Refunds will be issued to the original payment method used for the purchase.
6. Exceptions:
- Customized or special-order air conditioners may not be eligible for return.
- Damaged or defective items should be reported immediately upon receipt for a resolution.
7. Contact Information:
- For any questions or assistance regarding returns, please contact our customer service team at 0204391011.
- Address: AC Ghana ,Subsidiary of Goodluck Africa Ltd , Osu, Accra.
8. Policy Updates:
- AC-Ghana reserves the right to update or modify this return policy. Any changes will be communicated on our website.
By making a purchase with AC-Ghana, you acknowledge and agree to abide by this return policy. We appreciate your understanding and cooperation.
AC-Ghana