Customer Care: 020 702 0000
Ac-Ghana.com is a subsidiary of Goodluck Africa Ltd.
At AC Ghana, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting or making a purchase on Ac-Ghana.com.
We collect personal and non-personal information to provide better services and improve your shopping experience. The types of information we collect include:
When you make a purchase, create an account, or contact us, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party payment providers)
We may automatically collect non-identifiable information such as:
Browser type and version
Device type and operating system
IP address and location
Pages visited and time spent on the site
This helps us analyse traffic patterns and enhance our website’s performance.
Your information is used to:
Process and fulfil your orders
Provide customer support and respond to inquiries
Send order confirmations, delivery updates, and promotional offers
Improve our products, services, and website functionality
Comply with legal and regulatory obligations
We will never sell or rent your personal information to third parties.
All online payments on Ac-Ghana.com are processed through secure and trusted payment gateways that use SSL encryption.
AC Ghana does not store your payment card details on our servers.
Our website uses cookies to enhance your browsing experience.
Cookies are small data files stored on your device to:
Remember your preferences and login details
Track shopping cart items
Analyse site traffic and user behaviour
You may disable cookies through your browser settings; however, some parts of the website may not function properly if cookies are turned off.
We may share limited information with trusted third-party service providers for:
Payment processing
Order delivery and logistics
Website analytics (e.g., Google Analytics)
These providers are required to protect your data and use it only for the purpose of providing their services.
We retain your personal data only as long as necessary to:
Complete your transactions,
Provide after-sales support,
Comply with legal and tax obligations.
Once no longer needed, your data will be securely deleted and anonymised.
We implement industry-standard security measures to safeguard your information, including:
Secure servers and firewalls
Data encryption
Limited access to personal data for authorised personnel only
While we strive to protect your data, no method of online transmission is completely secure. You share your information at your own risk.
You have the right to:
Access, update, or correct your personal information
Request the deletion of your data where applicable
Opt out of marketing emails at any time by clicking “Unsubscribe” in our messages
To exercise any of these rights, please contact us at info@ac-ghana.com.
Our website may contain links to third-party websites.
AC Ghana is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies before providing any personal information.
AC Ghana reserves the right to update or modify this Privacy Policy at any time.
Changes will take effect immediately upon posting on this page. We encourage you to review this policy periodically to stay informed.
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
📧 info@ac-ghana.com
📞 0207020000
🏢 Goodluck Africa Ltd, Osu, Accra, Ghana
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