Terms and Conditions

Effective Date: 9/10/2025

Ac-Ghana.com is a subsidiary of Goodluck Africa Ltd.
By accessing and using this website (“ac-ghana.com” or “the Site”), you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, kindly refrain from using this website.

1. Introduction

AC Ghana (“we,” “our,” “us”) operates as an online platform for the sale and promotion of air conditioners and related products in Ghana. These Terms govern your use of our website, products, and services offered through ac-ghana.com.

2. Ownership and Affiliation

ac-ghana.com is owned and managed by Goodluck Africa Ltd, a registered company in Ghana. All references to “AC Ghana” or “the Site” in these terms refer to the operations of Goodluck Africa Ltd under the brand name AC Ghana.

3. Use of the Website

By using this website, you agree to:

  • Provide accurate and up-to-date information when creating an account or making purchases.

  • Use the site only for lawful purposes.

  • Do not engage in activities that could harm, disable, or impair the website’s functionality.

We reserve the right to terminate or restrict access to the site if any misuse or breach of terms is detected.

4. Product Information and Pricing

We make every effort to ensure that product descriptions, images, and prices displayed on ac-ghana.com are accurate. However:

  • Prices and availability are subject to change without notice.

  • In the event of an error in pricing or product information, we reserve the right to correct it and cancel or modify orders accordingly.

5. Orders and Payments

  • All orders placed through ac-ghana.com are subject to acceptance and availability.

  • Payment methods include approved electronic payment platforms, cash on delivery, and bank transfers (where applicable).

  • AC Ghana reserves the right to refuse or cancel any order suspected of fraud or error.

6. Delivery Policy

We deliver products within Ghana using trusted logistics partners.

  • Delivery timelines and costs may vary depending on the customer’s location and product type.

  • Customers are responsible for providing accurate delivery details.

  • AC Ghana is not liable for delays caused by courier services or events beyond our control.

7. Returns and Refunds

If you are not satisfied with your purchase:

  • You may request a return or exchange within 7 days of delivery, provided the product is unused, undamaged, and in its original packaging.

  • Refunds are processed after inspection and approval.

  • Installation or delivery fees are non-refundable.

Full details of our return policy can be found on the Returns & Refunds page.

8. Warranty

All air conditioners sold by AC Ghana come with a manufacturer’s warranty.

  • Warranty coverage varies by brand and model.

  • Warranty claims must be made in accordance with the manufacturer’s terms.
    AC Ghana is not responsible for damages caused by improper installation, misuse, or unauthorised repairs.

9. Intellectual Property

All content on ac-ghana.com, including logos, product images, text, graphics, and design, is the property of Goodluck Africa Ltd or its licensors.
You may not reproduce, distribute, or modify any content without prior written consent.

10. Privacy Policy

Your privacy is important to us. Information collected through ac-ghana.com is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your personal data.

11. Limitation of Liability

AC Ghana shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our website or services,

  • Delays in delivery,

  • Product defects not caused by us.

Our total liability in connection with any claim shall not exceed the amount paid for the product purchased.

12. Indemnification

You agree to indemnify and hold harmless Goodluck Africa Ltd, AC Ghana, its employees, and affiliates from any claims, losses, or damages resulting from your use of the website or violation of these Terms.

13. Modifications

We reserve the right to update or modify these Terms at any time without prior notice.
Any changes will be effective immediately upon posting on ac-ghana.com.
Your continued use of the site signifies your acceptance of the updated Terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes shall be resolved through the appropriate courts in Ghana.

15. Contact Information

For inquiries or complaints, please contact us at:
📧 info@ac-ghana.com
📞 0207020000
🏢 Goodluck Africa Ltd, Osu, Accra, Ghana